Enquirydesk · for estate & letting agents

Your portal enquiries,
answered in under a minute.

Every enquiry from Rightmove, Zoopla, OnTheMarket and PrimeLocation gets a reply with your viewing times before the tenant's kettle has boiled, and then they book the slot themselves.

Start the 14 day trial See the software

No card. No contract. Two weeks, then you decide.

The problem is not your service, it's the time

A tenant enquires at 9pm. Your office opens at 9am. By then they've booked with the agent who answered in ten minutes. It keeps happening to good agencies, because the enquiries arrive whether or not anyone is at a desk.

Nobody is awake at 9pm

The portals deliver enquiries around the clock. A branch that closes at 5:30pm is silent for the exact hours tenants browse.

First reply usually wins

A tenant messages several agents. The one who replies with real viewing times gets the viewing, the rest get ignored.

Your team is showing properties

They are not refusing to answer. They are out of the office doing the job you actually pay them for.

What it does

It sits in front of the inbox you already have. Nothing about your portal subscriptions changes.

  1. Picks up the enquiryThe emails Rightmove, Zoopla, OnTheMarket and PrimeLocation already send your office, plus enquiries that arrive by email.
  2. Reads it properlyThe property, the budget, the move in timing, and whether they are ready to move or just browsing.
  3. Replies within a minuteWith your available viewing slots and a link to choose one. In your voice, with wording you approve.
  4. Lets the tenant book themselvesNo phone tag, no "we'll get back to you", no double bookings.
  5. Follows up if they go quietOn a fixed rhythm, on your behalf, until they book or clearly aren't interested.
  6. Shows you one queueWho's booked, who's warm, who needs a human. Nothing hiding in an inbox.

Straight answers

What it is not

  • Not a portal, your Rightmove and Zoopla subscriptions stay exactly as they are
  • Not a CRM, it doesn't replace your property management software, it sits in front of it
  • Not a website, it doesn't touch your site
  • Not automatic cold chasing, replies go in your voice, and you choose the wording

Who it's for

  • Independent letting and estate agents with 1. 10 branches
  • Agencies taking portal enquiries who lose them to slower replies
  • Teams where a branch manager handles enquiries alongside everything else

If you already employ someone whose whole job is answering enquiries instantly, night and day, you probably don't need this.

What it costs

Per branch, per month. No setup fee. No contract, cancel any time.

Solo

One branch.

  • Portal enquiries answered in under a minute
  • Tenants book their own viewings
  • Follow up when an enquiry goes quiet
  • Email support, next working day

Agency

Up to five branches.

  • Everything in Solo
  • Priority support, same working day
  • Monthly performance report per branch
  • Onboarding call with our team

Founding client offer, first 3 agencies only

The first three agencies take a founding rate instead of the free trial, locked for 12 months, setup fee waived.

Prices in your currency, £ GBP · $ USD · ₦ NGN →

14 day free trial on standard plans. Prices exclude VAT where applicable.

How you start

Two ways in, pick one.

One thing starts it:

  1. Forward me one enquiry email your portal sent youOne email. That's the whole ask, I need to see the format your portal actually sends you.
  2. I show you what EnquiryDesk replies withOn your real enquiry, with your real viewing times and your wording. No call needed, no obligation.
  3. Standard plans, 14 days freeNo card to start. When the trial ends you choose a plan in your own currency, and you can cancel any time.
  4. Founding clients, the first 3 agenciesInstead of the free trial, the first three take a founding rate locked for 12 months with the setup fee waived. First month paid up front, cancel any time.
Message on WhatsApp → Or send it through the form ↓

Send us one portal enquiry

Paste one. We reply with exactly what EnquiryDesk would have sent back.

Your data

Your agency stays the data controller. EnquiryDesk is the processor. We handle the enquiry on your instruction and for no other purpose.

Enquiries and their replies are stored in our database, hosted in the London region, and are never sold, shared or used to contact anyone except the person who made the enquiry, on your behalf.

Ask us to delete an agency's data at any time and we remove it. Full written detail is available on request before you start a pilot.